Policies and Terms
Last updated: 3rd December 2025
This Privacy Policy outlines how we collect, use and protect your personal information when you visit or make a purchase from our website. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
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1. Information We Collect
We may collect the following information when you browse our store, place an order, create an account or contact us:
Personal Information
- Name
- Email address
- Phone number
- Billing address
- Shipping address
Payment Information
Processed securely by Shopify or third-party gateways (e.g., PayPal, Shop Pay, Apple Pay).
We do not store or access your full credit card details.
Device & Browsing Information
Automatically collected through cookies and Shopify tools:
- IP address
- Browser type
- Pages viewed
- Time spent on the website
- Referral links
Marketing Information
If you subscribe to email marketing
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Communicate with you about your purchase
- Provide order updates and customer support
- Improve the performance and experience of our website
- Send marketing communications (if subscribed)
- Prevent fraud and maintain security
You may unsubscribe from marketing at any time.
3. Cookies
We use cookies to optimise your shopping experience. Cookies help us:
- Remember your cart
- Understand site traffic and performance
- Provide targeted or relevant marketing
You may adjust cookie settings in your browser.
4. Sharing Your Personal Information
We may share your information with the following:
- Shopify (website hosting and ecommerce platform)
- Payment providers (PayPal, Shop Pay, etc.)
- Shipping carriers (Australia Post, Aramex, CouriersPlease, etc.)
- Marketing platforms
- We do not sell or rent your personal information.
5. Data Storage & Security
Your personal information is stored securely through Shopify’s protected systems.
We take reasonable steps to protect your data from loss, misuse and unauthorised access.
6. Your Rights (Australian Customers)
Under Australian law, you have the right to:
- Request access to the personal information we hold
- Request corrections or updates
- Opt out of marketing
- Request deletion of your data (in some circumstances)
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be available on this page.
9. Contact Us
If you have questions or concerns about your privacy, please contact us:
Half Moon Clothing
Email: Info@halfmoonclothing.com.au
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🌙 TERMS OF USE
These Terms govern your use of the Half Moon Clothing website and online store. By accessing or using our site, you agree to these Terms.
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1. General Conditions
Half Moon Clothing is an Australian business selling children’s clothing and accessories.
By using our site, you confirm you are at least 18 years old or using the site under parental supervision.
We may refuse service or cancel orders at our discretion.
2. Product Information
We aim to ensure all product descriptions, images and pricing are accurate.
However:
- Colours may vary depending on screen settings
- Measurements and fitting suggestions are done to the best of our ability but are still approximate
- Availability may change without notice
We reserve the right to update product information at any time.
3. Pricing
All prices are in Australian Dollars (AUD) and include GST where applicable.
We may change prices at any time without notice.
4. Orders & Payment
When you place an order, you agree to:
- Provide accurate personal, billing and shipping information
- Pay the total amount displayed at checkout
Payment is processed securely via Shopify or approved providers.
We may cancel an order if:
- The item is unavailable
- We detect fraudulent activity
- Payment cannot be processed
You will be notified if your order is cancelled.
5. Shipping & Delivery
We ship Australia-wide using carriers such as Australia Post or other services.
Delivery timeframes are estimates only.
Once your order is handed to the carrier, delays outside our control may occur.
Shipping details are available on our Shipping Policy page (your freelancer can create this, or I can draft one for you).
6. Returns & Refunds
We follow Australian Consumer Law.
You are entitled to a replacement or refund if an item is:
- Faulty
- Not as described
- Not fit for purpose
Change-of-mind returns are offered at our discretion and must follow our store’s Returns Policy
8. Prohibited Use
You agree not to use our site for:
- Fraudulent activity
- Spam or malicious code
- Collecting personal data of others
- Violating Australian laws
9. Limitation of Liability
To the extent permitted by law, Half Moon Clothing is not liable for:
- Loss or damage from use of our site
- Delays in shipping
- Errors in product descriptions
- Third-party service failures (payment gateways, carriers, etc.)
Your rights under Australian Consumer Law remain unaffected.
10. Changes to Terms
We may update these Terms at any time. Continued use of our site means you agree to the updated Terms.
🌙 WEBSITE DISCLAIMER
This website is operated by Half Moon Clothing. By using our site, you agree to this Disclaimer.
1. General Information
The content on this website is for general information only.
While we aim for accuracy, we do not guarantee that all information is complete, current or error-free.
2. No Professional Advice
Nothing on this website should be considered professional or specialist advice.
Customers should make their own judgment before purchasing.
3. External Links
Our site may contain links to external pages.
We are not responsible for the content, accuracy or privacy practices of those sites.
4. Liability
To the maximum extent permitted by law, Half Moon Clothing is not liable for:
- Any loss or damage resulting from the use of our website
- Delays, interruptions or errors in website functionality
- Issues arising from third-party services (payment gateways, carriers, apps)
Your rights under Australian Consumer Law remain fully protected.
5. Changes to This Disclaimer
We may update this Disclaimer at any time.
Continued use of the website indicates acceptance of the updated version.